Patchwork 360: Modernising Staffing, Rostering and Job Planning
University Hospitals of Liverpool Group (UHLG) is partnering with Patchwork Health to modernise how we manage temporary staffing, rostering and job planning for our medical workforce, across all our sites.
This is a Group-level commitment, not a single-department pilot, and reflects our ongoing focus on supporting staff and improving how we work, together, across all sites.
What is Patchwork Health?
Patchwork Health is a UK-based, NHS-focused workforce technology provider already used by Trusts across the country. Its offering spans bank and agency staffing, electronic rostering, and job planning, with the aim of making day-to-day staffing and planning simpler and more transparent for clinicians, managers and administrative teams alike.
Why we're doing this?
This partnership supports a number of shared Group objectives:
- A consistent staffing experience across all our sites, replacing fragmented local processes with a single, modern platform
- Easier access to bank and temporary staffing, reducing administrative burden for staff and managers
- A modern approach to rostering, improving visibility and planning for teams
- A standardised approach to job planning, ahead of the 2026/27 job planning cycle
- Group-wide standardisation, supporting safer staffing and more consistent practice across sites.
Implementation is phased, so that each product goes live in a structured, well-supported way:
- From October 2026 — Bank (temporary staffing) goes live. The phased roster rollout then begins, with the first departments moving across in cohorts from later in the autumn
- Through into the New Year — Roster rollout continues incrementally, with departments moving over in cohorts
- From the New Year — Job planning is introduced within Patchwork, ahead of the 2026/27 job planning window
- From April 2027 — Agency (temporary staffing) goes live, completing the staffing element of the programme alongside Bank.
This staged approach means not everyone will see changes at the same time — your local team will let you know when it's relevant to you.
No action is needed at this stage. If you are part of our medical workforce, your local project team will be in touch directly as rollout approaches, with details on training, access and timelines. If your role is not part of this programme, there is nothing you need to do.
Do I need to do anything right now?
No. If your role is affected, your local project team will contact you directly as your rollout date approaches.
When will my department be affected?
Rollout is phased by product — Bank, Roster, Job Planning and Agency each go live at different times (see the roadmap above). For Roster specifically, rollout is also phased by site and department; your local team will confirm your specific dates closer to the time.
Where can I find more detail about my specific project?
More detailed, project-specific communications will follow through your local project channels as each phase approaches — covering exactly what's changing, when, and what you'll need to do.
