We use some cookies necessary to making this website work. We also use additional cookies, such as those to record website analytics, which you can deny the use of. If you do not accept additional cookies, some third-party content may not load. Learn more about our cookies
Skip to main content Skip to navigation Skip to accessibility tools
University Hospitals of Liverpool Group
Professionals
Contact us
I need urgent help
  • Home
  • Patients and visitors
    • Patients and visitors
    • Getting here
    • Your stay
      • Your stay
      • Before you arrive at hospital
      • During your hospital stay
      • Leaving hospital (being discharged)
    • Visiting someone
    • Contact a ward
    • Give us your feedback
    • Your outpatient appointment
      • Your outpatient appointment
      • What to expect
      • Text reminders
      • Patient initiated follow-ups
      • Digital letters
      • Video consultations
    • Carers
    • Engagement Partner Programme
    • How to identify our staff
    • Interpreter services
    • Patient leaflets
    • Preventing infection
    • Service finder
    • Shops, catering and other facilities
    • Inpatient menus
    • Spiritual and cultural support
    • Treatment of overseas visitors
  • Our hospitals
    • Our hospitals
    • Aintree University Hospital
    • Broadgreen Hospital
    • Liverpool University Dental Hospital
    • Liverpool Women’s Hospital
    • Royal Liverpool University Hospital
  • Services
    • Services
    • Service finder
    • Wards
    • Shops, catering and other facilities
  • About us
    • About us
    • About NHS University Hospitals of Liverpool Group
    • Our vision and values
    • Meet our Board
      • Meet our Board
      • Group Board meetings
    • Council of Governors
      • Council of Governors
      • LUHFT Council of Governors
      • LWH Council of Governors
    • Leadership teams and structures
    • Reports and publications
      • Reports and publications
      • Annual Report
      • Quality Account
      • Safe staffing
      • Trust Constitution
      • What we spend
      • Other publications
    • Become a member
    • Equality, diversity and inclusion
    • Events
    • Liverpool University Hospitals Charity
    • Liverpool Women's Hospital Charity
    • Our stories
    • Research and Innovation
    • Annual Members' Meeting
  • Careers
    • Careers
    • Liverpool University Hospitals careers
    • Liverpool Women’s Hospital careers

Complaints Annual Report

You are here:

  1. Home
  2. About us
  3. Reports and publications
  4. Other publications
  5. Complaints Annual Report
Thumbnail Title Date Posted Size
PDF file icon Complaints Annual Report 2023-2024 08/10/2024 0.45 MB

You might also be interested in...

Audit Committee Terms of Reference

Board of Directors - Register of Interests

Bribery Act

Council of Governors - Register of Interests

Corporate Governance Manual

Deloitte well-led review executive summary

Digital Strategy

Equality, Diversity and Inclusion Annual Report

End of Life Strategy

Full Business Case

Governance Handbook

Governance Structure

Governors Code of Conduct

Infection Prevention Control (IPC) Annual Report

Modern Slavery Statement

People Plan

PSIRF

Quality and Safety Strategy

Research and Innovation Strategy

Scheme of Delegation

Self Certification and Provider License

Standing Financial Instructions

Sustainability Strategy

Workforce Disability Equality Standard (WDES)

Workforce Race Equality Standard (WRES)

Clinical Audit Strategic Plan

Page last updated: 30 January 2025

Printing of this document is only valid on the day printed, please refer to the website for most up to date information:
https://luhft.franktesting.co.uk/about-us/reports-and-publications/other-documents/complaints-annual-report

Quick links

  • Contact us
  • Privacy policy
  • Accessibility Statement

Popular pages

  • Careers
  • Disclosure log
  • Services
  • Our stories
  • Patient leaflets
  • Wards

CQC rating

See our hospitals' CQC ratings

Accessibility tools

Text size:
Contrast:

Website created by

Frank Ltd.
Return to header

Last accessibility toolbar action: none available